Answering is what we do.
Listening is how we do it.

The Advantage Story

Today Advantage Answering+ is a dynamic and growing business, but we started small.

In 1992, our founder purchased a tiny answering service housed in a small room off of a dance studio. It consisted of a handful of clients, seven staff members, three computers that sat upon hollow-core door desks and three chairs. Talk about humble beginnings!

What has always made us different? We know the caring service we provide over the phone gives our clients a real advantage in the quality and professionalism of their business. That’s why we build our amazing team with those that share our passion for contributing to our client’s success by making a positive difference in the lives of others.

We’re a fun and optimistic organization dedicated to working with passion, integrity, professionalism, and enthusiasm. The Advantage culture is the heart and soul of our organization—it’s truly ingrained in everything we do.

Now, after nearly 30 years and a lot of hard work, Advantage Answering+ serves over 800 client-focused businesses throughout North America from our advanced Business Telephone Engagement Center in sunny San Luis Obispo, CA. To this day, we’re still proud to be rooted squarely in our community.

Why We’re in Business

We sincerely believe that GREAT communication is
the foundation for a successful business of any size,
in any industry.

Each time the phone rings, that’s a new opportunity to amaze callers, strengthen relationships, and capture new business. Advantage Answering+ exists to help our clients make the most of each opportunity by transforming inbound business calls into positive experiences!

More than anything, our team of receptionists love being the helpful voice on the phone when someone needs us—day or night. With each interaction, we treat our clients’ customers like our own and engage each caller with friendliness and professionalism. We have taken this approach to heart and are dedicated to building something special—a business that is committed to making a positive difference in the lives of others.

Even as our industry evolves, our Core Values are held dear and remain constant:

  • It’s ALL about People
  • Spread Goodwill
  • Bring Your Best
  • Commit to Excellence
  • Learn from Yesterday
  • Embrace Teamwork
  • Think (and Dream) Big

Advantage Answering+ is a small brand with a big goal: we want to make the world a friendlier, more connected place. We pride ourselves on delivering exceptional customer service and have set the gold standard for live receptionist services and after-hours telephone answering services.

To this day, most of our new business comes from the referrals of happy customers and from those who have enjoyed their experience while speaking with an Advantage Answering+ receptionist, many of whom have been here for more than five years!

We look forward to getting to know you and your business so we can contribute to your success!