About Us

Professional 24/7 Live Answering Services That Feel Like Part of Your Team.

About Us

Professional 24/7 Live Answering Services That Feel Like Part of Your Team.

 

OUR STORY

Small Start. Big Impact. A Story of People, Purpose & Every Ring That Matters.

What began in 1992 as a tiny answering service above a dance studio — with three chairs, seven team members, and a few hollow-core desks — has grown into a trusted communication partner for over 800 client-focused businesses across North America.

From our headquarters in sunny San Luis Obispo, CA, Advantage Answering+ continues to thrive with one goal in mind: delivering exceptional service that feels personal, professional, and true to our people-first values.

Every call we answer is a chance to connect, support, and elevate your customer experience. Whether it’s a routine message or a critical call, our receptionists act as a seamless extension of your team, treating your customers like their own.

We believe that meaningful customer experiences start with real human connection. That’s why we invest in team members who genuinely care — individuals who bring empathy, energy, and expertise to every interaction. We’ve built a fun, optimistic culture rooted in integrity, professionalism, and passion — the heart and soul of everything we do.

As industries evolve and customer expectations rise, we stay focused on what matters most: delivering consistent, compassionate service with every ring. Backed by decades of experience, modern tools, and a people-first mindset, Advantage Answering+ is more than just a service — we’re your frontline for building trust, loyalty, and long-term success.

Our Company Mission

We support growing businesses by delivering real human connection through every phone call — turning routine interactions into moments of care, clarity, and opportunity. Our mission is to be a trusted extension of every team we serve, providing seamless support with empathy, professionalism, and purpose — so clients can focus on what they do best.

Our Vision

To be the most trusted name in live answering services, known for people-first service, lasting client relationships, and a culture rooted in kindness and growth. We aim to set the standard for compassionate communication, delivering exceptional experiences with every call, and empowering businesses of all sizes to thrive through meaningful human connection.

“Advantage Answering+ is amazing! They’re always there to help answer our phones in a professional (yet friendly) manner when we can’t.”

Jane Doe – Dev Lead, Divi Corner

“The Advantage team is very professional and go ABOVE AND BEYOND what is asked of them.”

Jane Doe – Dev Lead, Divi Corner

“Our company has been with Advantage Answering+ for the past 20 years! Without their expertise, we couldn’t offer 24/7 support of our software activations.”

Jane Doe – Dev Lead, Divi Corner